When we have received the product we will refund you money. Can take between days. How long do I have to return my product? You have up to a month to return the product, in the same condition.
Do I have to pay for returns? What to do if a product is out of stock? You can subscribe to a mailing list which will notify you when the item is back in stock. View more.
My Account. Shopping Cart 0 Wishlist 0. No products in the cart. Does it take hours or like weeks? There is a sale and i dont wanna miss it. Anonymous "How long does it take to restock the puma fenty bow sneakers on footlocker How long does it take to restock the puma fenty bow sneakers on footlocker? They sold out of the size I needed today :?
Olive green size 8. How long does it take for shoes to get back in stock? There Jordan 11 low light bone size 6. Can you help us by answering one of these related questions? We need your help! Please help us improve our content by removing questions that are essentially the same and merging them into this question.
Please tell us which questions below are the same as this one:. The following questions have been merged into this one. If you feel any of these questions have been included in error help us improve our content by splitting these questions into seperate discussions. Please unmerge any questions that are not the same as this one:. How do you know if your item will restock? Sign In. Register Forgot Password. Ask Your Question Fast!
Type your question here. Leader Board What's this? Leading Today Pts Helpful 1. Time: 0. Community Experts online right now. Ask for FREE. Top Solutions Rare restocks are generally on holidays and Tuesdays. Comment Reply Report. Schanaquejohnso Level 1 Contributor 3 Answers. Sorry, store credit is non-transferable and is for your use only. Unfortunately, we can only ship to P. Please note: All orders containing 4 or more items will automatically be upgraded to UPS Standard shipping which does not allow for shipping to P.
If you have a delivery question, you may contact the carrier directly:. We recommend ordering the size you normally wear in a casual or dress shoe. They should fit snugly out of the box with your toes touching the end. After a few hours of wearing, they will likely stretch slightly to conform to your feet.
All styles, with the exception of our core alpargatas, utilize insoles made of microfiber, textile, faux shearling or other materials. Our core alpargatas include leather insoles made of pig suede. That means more comfort for you, and less impact on the planet. If you are unable to measure the old shoelaces you want to replace, please refer to the shoelace size chart below.
When converting to men's shoe sizes from women's, we suggest you go down 1. Keep in mind that men's shoes run slightly wider than women's shoes. When converting from women's shoe sizes to youth, we suggest you go down two sizes. You can reference the youth sizing chart above for centimeter conversions. Determine your size by measuring your chest width and length. Reference the chart below to determine your size. Any items purchased from an auction site are purchased at your own risk.
Auction websites do not guarantee the authenticity of the products sold on their sites. For this reason, there may be counterfeit goods available through auction sites, despite language that the item is genuine or authentic. We hope to inspire other companies and individuals to incorporate giving in to their businesses, although we encourage them to do so responsibly Hand wash and air-dry the cloth regularly. To avoid damage, do not clean your glasses with paper towels or clothing, which can leave scratches.
Avoid using household detergents or soaps. View our suppliers list. To help our manufacturers adhere to human rights standards, we've developed a comprehensive Supplier Code of Conduct and work through our internal team and respected third parties to meet such standards. For more information on our comprehensive program, please visit our Corporate Responsibility page. For basic textiles we recommend pre-treating with a textile protective spray.
For suedes and leathers, we recommend pre-treating with a suede and leather protective spray. We do not recommend pre-treating delicate fabrics glitter, glimmer, lace, crochet, etc. To prolong the life of your shoes, store them outside of direct sunlight in a cool, dry environment.
Caution: We do not recommend machine washing your shoes as it may compromise the integrity of the product. We do not recommend applying direct heat to your shoes, or placing non-waterproof footwear under running water. When attempting to clean your shoes, we always recommend testing the cleaning process in an inconspicuous area first to ensure there is no discoloration.
Once cleaned, we recommend air drying your shoes in a cool, dry environment—away from direct sunlight. Gently stuffing the shoes with paper can help maintain the shape as they dry.
Canvas or Basic Textile: Use a damp cloth and rub gently with lukewarm water and mild soap. Suede: Use a suede brush to gently brush dirt away. We do not recommend using any water. If needed, use a damp cloth and rub gently with lukewarm water and mild soap. Once dry, gently brush to fluff up the material. Since then, our community has provided shoes, sight, and safe water to more than million people around the world. Today, our model is evolving. In fact, our mission is to use business to improve lives.
We work with non-profit organizations we call them Giving Partners and social enterprises to create impact, which you help generate through your purchase. We're currently looking to fill a variety of positions in our Los Angeles headquarters.
There is no "Tom. Because with every purchase, you help build a better tomorrow. You can find more details about our latest giving in our impact report. Download the full report from our Impact page.
As an entrepreneurial company, we are driven to innovate and are evolving our impact strategy to grant based giving. This enables us to develop deeper partnerships with the organizations we support, creating a more sustainable form of impact. Since , we have taken a global approach, and engaged with communities in over 90 countries. As a company founded in the US, we are also committed to giving in our own backyard.
Since , we have worked with over non-governmental organizations, international humanitarian organizations, and social enterprises.
Our grantmaking typically provides funding for a single year against a program or project with defined goals and measurable impact. While every grant is unique, there is a general process we follow:.
Our Giving Team determines the right partners to bring into our network through a thorough process involving an application, deep research, background reviews and interviews. The net profits we generate from your purchases are added to a Giving Fund managed by our very own Giving team so your impact could happen anywhere we give around the world. By using a centralized fund, we believe we are able to have the greatest impact and best address the needs of the communities we serve and support causes that our customers care about most.
Because our giving fund is based on annual net profits, returned products do not contribute to the fund overall. As we do with all of our giving we listen to our partners first, understand their needs and then decide if we can support in a meaningful way. We use the same approach in times of disaster and respond on a case-by-case basis depending on the situation and needs. Please visit the Impact page for the most up to date information and reporting on our impact efforts. You can also find detailed information in our Impact Report.
If you have additional questions you can send them to giving toms. We are always happy to hear about organizations having an impact on the ground in the areas of ending gun violence, mental health, and access to opportunities. Please feel free to submit new partner suggestions to giving toms. All remaining funds will be distributed to both new and existing Giving Partners that are supporting domestic and global relief efforts.
Funding has been directed towards mental health support, handwashing, and medical supplies. While social impact is our main focus, we know that improving lives goes hand in hand with taking good care of the place we all call home. We take a holistic approach to sustainability, which means that we apply ethical and eco-conscious practices throughout our business. We do this by making choices that benefit our customers, our employees and our planet—from the materials and vendors we work with to the steps we take to get each product to you.
In order for a product to be considered earthwise, at least one of its main components must contain an earth-friendly element, and at a minimum percentage.
View our full framework. You can learn more about the impact of your purchase at the Impact page. We also get a new score every 3 years, which includes all the ways in which we can improve. The environment is a key area we improved in and a place we will continue to focus. Our goal is to provide you with an enjoyable, memorable experience while shopping with TOMS. Please use one of the methods at the bottom of this page to reach us now.
Once you sign up, you get points for certain activities, such as shopping, clicking on emails, and following TOMS on social media. You get great benefits immediately after joining, including coupons, exclusive sweepstakes, early access to TOMS. Earn points and get even more exciting benefits, including free shipping for a year.
If you do not have an account, sign up now. All members enjoy benefits like coupons, birthday gifts, early access to TOMS. Goodest members also get free shipping.
The Rewards Program sends emails about up-coming sales and promotions. There is an email sign-up at the bottom of every page on TOMS. Offer does not apply to gift cards. Offers not valid on shipments to Alaska, Hawaii, international shipments or other shipments outside the continental United States. No promotional code is necessary.
Offer not valid on previously purchased merchandise. Return to rewards tier benefits breakdown, free shipping section. If you earn points during the month period after you enroll, you will move up to Gooder status.
If you earn points during the month period after you enroll, you will move up to Goodest status. However, if you have not earned points within that period, in order to move to Goodest status, you will need to earn points over the next month period i. If you do not earn points during that month period, your status level will be re-set to Good and you will no longer have access to exclusive benefits, including free shipping.
Good status can never lose their status level. In the Rewards Program, you are rewarded for shopping. While this applies to almost all purchases on TOMS. There are other ways to earn points, including through social media activities and promotions Social Media Qualified Activities. You can only connect and disconnect your social media account s from the Rewards Program one 1 time per calendar month. You will get points for following us and retweeting us in the future.
You will NOT earn points for retweeting a status that was published prior to the date you signed up for the Rewards Program. We do not award points for mentions, but feel free to say hi anyway!
Yes, you can earn points on a mobile device but you will need to disable private browsing. Check your browser settings on your mobile device to ensure it will accept cookies. Points awarded are based on the price you paid for a product, but less taxes, shipping and handling charges and any other fees. Gift cards also have their own set of rules. Please check back for updates! You will be awarded your points when your order has shipped.
If you return your purchase, your points will be deducted. Your points to redeem are the number of points you have available to redeem for rewards. This number increases as you earn points and decreases with each reward you redeem. You may also lose points to redeem for returning item s that you received points for.
If you choose to refund the original payment method, the points will be lost. To keep your points to redeem from expiring, you must make another purchase on TOMS. We love free stuff too, but redeeming a reward coupon code for free product does not count as a purchase.
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